State Farm® Insurance Agent Franklin Rouse Jr

"We have recently moved to NC. Having been with State Farm for many years in WI, transferring to the NC offices seem like a good idea. Still, we checked car and home insurance pricing, and decided staying with State Farm was our best option. We were very pleased with our new agent Kelly Jones, she was knowledgeable and very friendly."

"I had the pleasure of being helped by Bridget. She is quick, knowledgeable, and easy to talk to. I highly recommend her for car and life insurance!"

"I am moving and needed a renter's insurance quote for my new apartment. I worked with both Bridget and Kelly. They gave me a free quote for auto as well and the lowest price I've ever paid for renter's insurance! They were kind and very helpful, both of which I appreciated during the stress of an interstate move. I highly recommend this office!"

"They were so nice and helpful in helping me switch my insurance and they were alot cheaper than my Geico insurance i had. I was able to add collision to my policy and it still came out cheaper than what i had been paying."

"Just moved to NC and Maria helped make the change with my car insurance seamless and smooth. Thank you!"

"Moved from out of state they were excellent in getting everything switched over, easily to deal with and very professional."

"Franklin Rouse State Farm agency is absolutely fabulous have used them for my past and recent vehicles and the rates are amazing the staff is great and especially Marie she’s a 5 star plus agent as well as the whole staff!! Will not go anywhere else but Franklin Rouse!! Thanks Marie!!"

"Just moved back to the area and got a good deal with insurance. Staff is always friendly and eager to help the best they can. My family has been with state farm (especially this office for more than 14 years and counting). You guys are the prime example of how state farm should run. Thank you for helping your community and not treat us customers as just a number! Happy to be a loyal client"

"New to North Carolina and the team has been excellent with the service and helping with the transition!"

"A new customer at this time. But Marie made it easy to understand the coverage and prices for the policies we wanted. She was great to work with."

"Very helpful"

"Efficient and informative. Prices are great for the coverage"

"What else could you ask for? I was notified by my prior insurance carrier that my rates were going up, so I called Franklin. Within the day I already had a new quote, upgraded services in a few areas and STILL saved a ton by switching. So far, the customer service has been much better and I'm saving money...highly recommended."

"Marie was very helpful and knowledgeable with all of my insurance needs.

Thank you"

"I was struggling to find renters insurance. I called here and within minutes I had renters insurance at an unbelievable price! Other companies were charging me 8-10 times more than your rate. Thank you so much!"

"Great experience with Franklin Rouse at State Farm! Franklin and his team were super helpful and easy to work with when setting up both my auto and home insurance. A special shout-out to Marie Steinn, the account manager — she was super nice, very helpful, and always quick to answer my questions.

They explained everything clearly and made the whole process quick and stress-free. It’s great working with people who actually care and want to make sure you’re covered the right way. Highly recommend Franklin Rouse and his office!"

"This group of professionals helped me obtain renter’s and liability insurance for my new apartment complex. Jack was especially helpful, courteous, and efficient! I had a very good first impression of this State Farm agent."

"I absolutely LOVE this group!! Kappy is the SWEETEST and the team is so easy to work with!! Thank y'all for making our insurance needs a breeze! One less thing to stress on!"

"I am so pleased with my experience at Franklin Rouse State Farm. Marie, as well as the rest of the staff I spoke to, were helpful, thorough, and easy to communicate with throughout my homeowners insurance process. They were very personable during my in person visit and I was in and out in a very efficient timeframe. I highly recommend this office for anyone with insurance needs. You will encounter a very reliable and friendly staff and be taken care of in no time."

"Answered fast and gave a great deal lower than the website offered and very knowledgeable and were easy to talk to."

"Alexis here is wonderful! Answered all my questions with confidence and patience!"

"Was very impressed with the responsiveness and support from Franklin Rouse’s State Farm office! The team effort throughout my decision process was extraordinary! Hats off to Kelly and Bridget for providing their expert advice…and helping me understand the insurance environment in Coastal NC!"

"Alexis helped me get everything insurance related situated, and set up for a new home. She answered all my questions and went above and beyond with giving me information and advice. Highly recommend!"

"Been with this wing of State Farm for about 4 years now and I love calling my local office talking to familiar voices. The representatives at this location have always been kind and helped me in the most efficient ways possible."

"Service is really good and fast. The staff is very polite, and Alexis was extremely helpful throughout the process. She is excellent at her job. Highly recommend!"